Data We Hold When You Open An Account
When you register, we collect the basics — your name, contact number, email and the device you use to reach the lobby, whether that's a browser session or our mobile site. Payment data tied to Touch 'n Go eWallet, Boost or GrabPay transfers is recorded only
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to confirm a deposit or trace a withdrawal request; we don't store your e-wallet PIN or banking password anywhere on our side. Session data such as which tables you open, how long you spend on Wave Crash Game or Redang Reef Slots, and your login times
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help us keep the account secure and flag unusual activity. Where local law requires us to retain transaction records for a set period, we hold that data only as long as needed and nothing longer. Access to this information depends on local law and is available
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where local law permits, which also shapes how long certain records stay on file. We don't sell your details to third parties for marketing. If a support agent needs to look at your account history to resolve a deposit query, that access is logged on our
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end too.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.