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Terms Conditions That Apply to Your result4 Account

These terms set out how your account works on result4 — what we expect, what you can count on, and how transactions via Touch 'n Go eWallet, Boost, and GrabPay are handled.

Account use rulesTouch 'n Go eWallet, Boost, GrabPay deposits coveredJurisdiction-dependent accessAccount wallet termsFair use conditions

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What These Terms Cover on result4

result4 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply the moment you open an account on result4 and continue for as long as your account remains active. They cover how your account wallet operates, how deposits and withdrawals are processed through local payment rails — including Touch 'n Go eWallet, Boost, GrabPay,

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DuitNow, and FPX — and how disputes are handled if they arise. We may update these terms from time to time. When we do, the revised version is posted here and takes effect immediately upon publication. Continued use of your account after an update means you
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accept the changes. If you disagree with any update, you should stop using the account and contact support to close it. These terms do not override any applicable local law in Malaysia; where local law sets a higher standard, that standard applies. Players in Kuantan and
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elsewhere in Malaysia are subject to the same conditions. We do not offer services in jurisdictions where doing so is prohibited, and it is your responsibility to confirm that access is permitted under local law before using the platform.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Account Security, Data and Your Rights

We keep your account data strictly to what is needed to run your account, verify transactions, and meet our obligations. No unnecessary data is stored, and we do not share your details with third parties outside of payment processing — which includes Touch 'n Go eWallet, Boost, and GrabPay transaction records held by those respective providers under their own policies.

Data Retention

We hold your account records for as long as your account is active and for a defined period after closure. You can request a summary of what we hold by contacting support through live chat.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. Do not share your PIN or OTP with anyone — result4 staff will never ask for these details.

Cookie Use

We use session cookies to keep you logged in and to remember your game lobby preferences. No third-party tracking cookies are placed without your acknowledgement during account setup.

Requesting Changes

To update your registered details — name, contact number, linked e-wallet — log in and go to Account Settings, or contact support via live chat for changes that need manual verification.

TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Open the live chat widget from any page on result4. Quote your account ID and the specific clause you have a question about for a faster response from our team.

Email Support Send your terms-related query to our support address found in your account dashboard. Include your registered email and a clear description of the issue so we can respond accurately.

Account Help Centre Log into your account and head to the Help section. You can raise a formal terms query there, and our team will follow up with a written response tied to your account record.

Common Questions About result4 Terms & Conditions

These are the questions we get most often about how our terms work. If your question is not covered here, reach out via live chat from your account dashboard.

Yes. All deposits and withdrawals — whether via Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX — are subject to these terms. Each payment provider also has its own separate terms for your e-wallet account.

We may suspend or close your account if there is a clear breach. You will be notified via your registered contact and given a chance to raise a query through our support channel before any final action.

Access depends on local law. It is your responsibility to confirm that using result4 is permitted in your location. We do not offer services where local law does not allow it.

The updated terms are posted on this page immediately upon change. We may also send a notification to your registered account contact. Continued use of your account after an update counts as acceptance.

Contact us via live chat or the Help Centre inside your account. Quote your registered email and we will compile a summary of the data we hold against your account record.

These general terms apply across the whole platform, including the sportsbook and live casino tables. Specific wagering conditions for individual promotions are outlined on the relevant promotion page.

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